Sexual Assault Crisis Services

YWCA New Britain's Sexual Assault Crisis Service (SACS) covers a 46-town region - all of Hartford County, part of Tolland County and the town of Plymouth. We offer assistance to sexual assault survivors and their loved ones. These services are critical after such trauma, helping victims and their families regain feelings of independence, optimism, and hope. The advocates on staff are trained to work with hospital staff, the court system, public safety officers and other counselors assisting their clients.

SACS offers free, confidential service for victims of sexual assault, including:

  • 24-hour English and Spanish confidential hotlines with immediate access to trained, certified counselors. Text and chat also available.


  • Short-term, individual crisis counseling

  • Accompaniment throughout medical, police, and court procedures

  • Support groups

  • Information and referrals

  • Counseling in school settings. Children may be referred by school faculty or parent/guardian.

  • Campus advocacy and training

  • Volunteer opportunities and state certified counselor training

  • Bilingual, male, LGBTQ, and Prison & Community Justice advocates available

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Want to know more? Subscribe to SACS emails to learn more about our programs, trainings, advocacy, events, resources, and much more.

Virtual Crisis Counseling

We are excited to announce that we are expanding our virtual services! In addition to phone support, we are now offering video and text chatting to survivors of sexual assault and their loved ones. If you are already working with a counselor, ask about our new virtual system. If you are new to SACS, to get connected with a counselor, please fill out our quick survey here.

Procedures & Protocols

YWCA SACS is OPEN! We are taking a series of precautions to protect our clients and staff from COVID-19. Read more about the precautions YWCA New Britain has implemented to keep you healthy and safe in EnglishSpanish, or Arabic.


From Our Clients

“You have been so dedicated and understanding. I can tell you things other people don’t want to even know about.”

“Your services are so important for people like me who have to go through the court system."

“When this happened to me when I was younger, everyone told me I was making it up. Thank you for believing me and saying it’s not my fault.”


CAT Class

Prevention Education


Story From A Survivor

Christine Rodrigue is one YWCA New Britain’s most active volunteers on the Sexual Assault Crisis Service (SACS) hotline.  Prior to becoming a volunteer, she found the courage to leave an abusive relationship, found the strength to heal and rebuild her life, and now advocates for and supports other survivors of violence.

Click here to read more of Christine's story.

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